Terms of Service

The service

Barber Voice answers your shop's phone using an AI agent and books, reschedules and cancels appointments on your behalf. You are responsible for the accuracy of the business information you provide, including your hours, staff, services and prices, because the AI quotes them to your callers.

Your responsibilities

• Keep your account credentials secure and make sure the people you invite to your shop should have access to customer data.
• Comply with the laws that apply to calls and text messages in your area, including any requirement to disclose call recording or obtain consent before sending messages.
• Review appointments the AI books. We provide tools to see and correct them.

Billing

Paid plans are billed monthly in advance and include a set number of AI call minutes. Usage beyond the included amount is billed at the rate shown on your plan. You can cancel at any time and your plan remains active until the end of the current billing period.

Availability and limits

The service depends on third parties including telephony, AI and calendar providers. We do not guarantee uninterrupted service, and an AI agent may occasionally misunderstand a caller. The service is provided as is, without warranties, to the extent permitted by law.

Contact

Questions about these terms: [[CONTACT EMAIL]].